Title: Technical Support Analyst - Contract - Reference No: EP5752
Type: Contract - Salary/Rate: Neg - Location: Kildare

Description: Experienced Technical Support Analyst required for 2 Month Contract based in Kildare.

Enterprise People are currently seeking a Technical Support Analyst for a 2 Month Contract based in Kildare. Reporting to the ICT Support Manager, the Desktop Support Analyst will join the technical services team who are currently working on a large-scale Enterprise IT Systems upgrade in a virtualised environment.

You will have in-depth knowledge of PC Hardware & Software with strong windows configuration and troubleshooting experience.

The Technical Support Analyst will:


• Provide extended technical support to local network / system users and troubleshoot software and hardware problems in line with support policies
• Interact and collaborate with vendors regarding PC repairs and vendor related tickets
• Follow issues through to completion to ensure user satisfaction
• Provide technical expertise on all Windows based systems
• Troubleshoot basic network issues
• Provide Phone Support (i-Phone, Android etc)


• An IT Qualification
• 4+ Years Technical Support experience
• Strong MS Office experience
• Strong Hardware Support experience
• Microsoft Certification a plus
• Good interpersonal, communication and customer service skills

Please call Patrick Docherty at Enterprise People for more information.

Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.

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Please call us on +353 (0) 1 628 7800 or email us on to discuss these and other vacancies in more detail.