Title: Technical Support Analyst - Contract - Reference No: EP5764
Type: Contract - Salary/Rate: Neg - Location: Kildare
Technical Support Analyst required for 2 Month Contract based in Co Kildare.
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Enterprise People are currently seeking a Technical Support Analyst for a 2 Month Contract based in Co Kildare. Reporting to the ICT Support Manager, the Desktop Support Analyst will join the technical services team who are responsible for all IT support related queries for local and remote users.
You will have a strong understanding of PC Hardware & Software with good Microsoft applications support and troubleshooting experience.
The Technical Support Analyst will:
Provide technical support to system users (phone & deskside)
Troubleshoot software and hardware problems in line with support policies
Follow issues through to completion to ensure user satisfaction
Provide technical expertise on all Windows based systems
Provide Phone Support (i-Phone, Android etc)
QUALIFICATIONS & EXPERIENCE:
An IT Qualification
3+ Years Technical Support experience
Strong MS Office experience
Strong Hardware Support experience
Microsoft Certification a plus
Good interpersonal, communication and customer service skills
Please call Patrick Docherty at Enterprise People for more information.
Not an exact match for this role
We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.
Please call us on +353 (0) 1 628 7800 or email us on firstname.lastname@example.org to discuss these and other vacancies in more detail.