Vacancies

Title: Technical Support Analyst - Contract - Reference No: EP5766
Type: Contract - Salary/Rate: €Neg - Location: Dublin City Centre

Description: Technical Support Analyst required for 1 Year Contract based in Dublin.

Reporting to the IT Manager, the Technical Support Analyst will join the existing IT Support team who are responsible for the implementation and support of our client’s Enterprise IT Systems in a financial services environment.

The Technical Support Analyst will have in-depth knowledge of PC Hardware & Software with strong Windows support, configuration and administration experience.

The Technical Support Analyst will:

KEY RESPONSIBILITIES:
• Respond to IT inquiries concerning system software and applications support
• Troubleshoot and document all IT related issues
• Follow issues through to completion to ensure timely resolution
• Provide technical expertise on all Windows based systems
• Provide technical support over the email, phone and/or deskside
• Work closely with other team members on planned upgrades and implementations

QUALIFICATIONS & EXPERIENCE:

• 3+ Years Technical Support experience in a Microsoft environment
• Strong MS Applications experience
• Strong Hardware support experience
• Active Directory and/or Exchange experience
• Cisco Telephony experience would an advantage
• Microsoft Certification a plus
• Strong interpersonal and communication skills

Please call Patrick Docherty at Enterprise People for more information.


Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.

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Please call us on +353 (0) 1 628 7800 or email us on info@enterprisepeople.ie to discuss these and other vacancies in more detail.