Technical Support Analyst - Contract - Reference No: EP5764

Type: Contract
Salary/Rate: €Neg
Location: Kildare

Technical Support Analyst required for 2 Month Contract based in Co Kildare.

Enterprise People are currently seeking a Technical Support Analyst for a 2 Month Contract based in Co Kildare. Reporting to the ICT Support Manager, the Desktop Support Analyst will join the technical services team who are responsible for all IT support related queries for local and remote users.

You will have a strong understanding of PC Hardware & Software with good Microsoft applications support and troubleshooting experience.

The Technical Support Analyst will:

KEY RESPONSIBILITIES:

• Provide technical support to system users (phone & deskside)
• Troubleshoot software and hardware problems in line with support policies
• Follow issues through to completion to ensure user satisfaction
• Provide technical expertise on all Windows based systems
• Provide Phone Support (i-Phone, Android etc)

QUALIFICATIONS & EXPERIENCE:

• An IT Qualification
• 3+ Years Technical Support experience
• Strong MS Office experience
• Strong Hardware Support experience
• Microsoft Certification a plus
• Good interpersonal, communication and customer service skills


Please call Patrick Docherty at Enterprise People for more information.


Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.