Title: Desktop Support Analyst - Reference No: EP4108
Type: Permanent - Salary/Rate: €35-€45,000 Plus Bens - Location: Dublin / WFH

Description: Enterprise People are currently seeking a Desktop Support Analyst for a leading Dublin based (Hybrid role) client.

Reporting to the IT Manager, the Desktop Support Analyst will join our client’s existing IT team who are responsible for resolving IT issues and implementing new technologies for a large user base. As the Desktop Support Analyst, you will be responsible for diagnosing hardware and software faults on multiple systems across a number of offices.

This is an excellent opportunity to join a leader in their field where you will gain valuable experience working with market-leading technologies.

The Desktop Support Analyst will:


• Respond to IT inquiries concerning system software and applications
• Work with end-users to resolve as many support requests as possible prior to escalation
• Implement computer systems and modify existing applications based on users' needs and business requirements
• Provide technical support on bespoke applications (full training provided)
• Follow issues through to completion
• Do follow-ups with the users and business partners to confirm that their needs have been met


• An IT Qualification
• 3+ Years Desktop Support experience
• Good MS Office experience
• MS Server, Exchange and/or Active Directory experience
• MS Certification a plus
• Stamp 4 or EU Passport
• Strong communication and interpersonal skills


• Excellent career growth opportunities
• Tailored development plan
• Opportunity to work with cutting-edge technologies
• Excellent work-life balance

Please call Patrick Docherty at Enterprise People for more information.

Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.

Apply now >>

Please call us on +353 (0) 1 628 7800 or email us on to discuss these and other vacancies in more detail.