IT Service Delivery Manager - Reference No: EP6325

Type: Permanent
Salary/Rate: €Excellent Plus Bens
Location: Dublin/Hybrid

Enterprise People are currently seeking an IT Service Delivery Manager for a leading Dublin based client.

Our client is currently undertaking an ambitious transformation program, designing and implementing Microsoft Business Central for their division (s), and are also migrating from 6 different IT networks and tenants into a single network and tenant across a number of their businesses in Ireland, UK, and Europe. The IT Service Delivery Manager will be responsible for working with technology vendors and local resources to design and implement technology service to support, empower and accelerate the transformation program.

As the IT Service Delivery Manager, you will be highly motivated, with a passion for technology systems & processes, along with an interest in cyber security & compliance. This is a great opportunity to work with a rapidly growing company where you will get the opportunity to thrive in a fast-paced environment.

The IT Service Delivery Manager will:

• Support the implementation of the division's IT strategy as directed by the Divisional Technology Lead
• Manage technology projects from initiation to completion, ensuring adherence to timelines and budgets
• Develop and monitor KPIs to measure IT Vendors performance and identify areas for improvement
• Identify and prioritise technology projects to enhance operational efficiency and foster innovation
• Ensure adherence to IT security policies and information governance standards

• A 3rd level qualification
• 6+ Years’ experience in an IT Service Delivery Management role
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously
• Sound knowledge of infrastructure, networks and cyber security principles
• Track record of successfully delivering complex IT projects on time and within budget
• ITIL Certification (ITIL 4 a plus)
• Highly motivated and determined problem solver
• Strong leadership, communication and interpersonal skills

Please call Patrick Docherty at Enterprise People for more information.

Not an exact match for this role….

We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available. Please call Patrick Docherty at Enterprise People to discuss all suitable roles available.

Please call us on +353 (0) 1 628 7800 or email us on to discuss these and other vacancies in more detail.

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